Support
Find answers to common questions or reach out to our team.
Download Sportacus from the App Store or Google Play. Tap "Sign Up," enter your email and password, then choose your role (Athlete, Coach, or Fan). You must be 13 or older to create an account. You'll be guided through a quick onboarding flow to set up your profile.
Post a sports take, and the community votes whether it's "Fact" (agree) or "Cap" (disagree). Each post shows the live vote percentage. Votes reflect community opinion — the community settles the debate. One rule with no exceptions: claims can be about teams, leagues, systems, and adult athletes, but never about a specific athlete under 18.
RAEDA is Sportacus's free recruiting layer. Athletes publish their own profile — stats, film, and highlights — with privacy controls, and verified coaches can discover them through search. Coach outreach happens only through pre-written, safety-screened message templates; coaches cannot free-text athletes. RAEDA PRO is the paid tier on top of RAEDA, adding visibility analytics and presentation tools. RAEDA helps athletes get seen — it does not promise or guarantee recruiting outcomes, offers, or scholarships, and payment never affects how athletes rank in search.
Pricing and features for paid tiers are shown at the point of purchase. Subscriptions renew until cancelled — you can cancel anytime in Settings, and access continues through the end of your current billing period. No partial refunds are provided except where required by law. Purchases made through the App Store or Google Play follow that store's billing terms.
Tap the three-dot menu on any post or comment and select "Report." Choose the reason (spam, harassment, inappropriate content, etc.) and submit. Our moderation team reviews reports within 24 hours. Content that receives multiple reports is automatically hidden pending review.
Use the Report or Block option on the person's profile or message, or email support@sportacus.live with "URGENT" in the subject line. Safety reports involving minors are prioritized ahead of all other support requests. If someone is in immediate danger, contact local law enforcement first.
Email us at support@sportacus.live. We aim to respond within 24-48 hours. For urgent safety concerns, include "URGENT" in your subject line.
Can't find what you're looking for? Reach out directly:
General support: support@sportacus.live
Privacy requests: privacy@sportacus.live
Copyright / DMCA notices: dmca@sportacus.live
Response time: Within 24-48 hours; safety reports involving minors are prioritized.